Which marketing philosophy purports that achieving corporate goals depends on knowing the needs/wants of your markets and delivering the desired satisfactions better than your competitors?

What does deviance within a group signal?

-The group is in the storming stage of development. -The group is out of control. -The group is not controlling one of its member's behaviors. -The group is unhappy and some may need counseling.

Narrative techniques are

A) inappropriate for professional communication. B) acceptable in business, but only for messages organized in the direct approach. C) an effective way to organize messages in a variety of business communication scenarios. D) a great way to help the audience grasp key points about sets of data.