All the below crimes involve the taking of property. Which is the most likely to lead to violence?

Clara owns a small gift shop in South Carolina. She hopes the economy will rebound this fall as she has to order her Christmas merchandise and other holiday gifts in February. She wants to make sure she has enough goods for the surge in sales that the holiday season usually brings to her retail store. Here, Clara is using _____ to be sure she has enough gifts for those extra customers that she hopes will bear the economic woes and shop for holiday presents.

A. substitutes B. smoothing C. complements D. buffering E. demographics

The two general groupings of power are ________

A) informational and personal B) formal and informal C) informal and legitimate D) personal and formal E) direct and indirect