When a group cannot negotiate a both/and approach to the individual goals ? group goals dialectic, hidden agendas emerge

Semantic noise occurs when a listener tunes out the message because of offensive language that the speaker uses.

a. true b. false

All of the following are stages in reflective thinking except:

A) perceiving or recognizing a problem exists. B) analyzing the problem. C) demonstrating a need exists. D) selecting the best solution.