When you wave "hello" to someone in the distance, you are using a nonverbal cue called an illustrator.

30) Which of the following questions does a gap analysis need to answer?

A. What were the employee's expectations for the past year? Why was he or she given these expectations? Where is the gap? B. Where is the employee's performance now? Where does the employee's performance need to be? What is causing this gap? C. How has the employee performed since being hired? How has the employee improved? How can we continue to get improvement from the employee? D. Where is the employee's performance now? What are the employee's future goals? How has the employee improved?

Which of the following words is the most concrete and specific?

A. entertainment B. rock band C. musical group D. Muse E. human activity