When humor is used in dealing with difficult people, the humor should
a. poke fun at some mental and physical attribute of the difficult person.
b. show the difficult person how his or her behavior is blocking others. c. distract the difficult person's attention.
d. compare the difficult person to a more effective coworker.
b
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When employers find lies on an applicant's résumé, most will
A) ignore it, since almost all applicants exaggerate their qualifications. B) call the applicant to discuss it. C) refuse to hire the applicant, even if it means withdrawing a formal job offer. D) keep the application active, but continue looking for other promising candidates. E) assume that the applicant simply made a mistake.
The cost of land where a plant that manufactures common parts is set up falls under ________ costs
A) traceable common B) nontraceable common C) variable D) manufacturing E) material