The metric called tickets solved refers to ________
a. Logged incidents
b. Resolved incidents
c. Both a. and b.
d. None of the above
B. It identifies the number of customer requests that technicians addressed and solved during a period.
Computer Science & Information Technology
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The last element in a sequence can always be accessed with subscript _________ .
Fill in the blank(s) with the appropriate word(s).
Computer Science & Information Technology
Cyberfraudis the repeated use of Internet-based communications technologies to deliberately harm other people through intimidation, humiliation, or embarrassment.
Answer the following statement true (T) or false (F)
Computer Science & Information Technology