Which of the following causes a reduction in MVV?

A client describes a longstanding neck and shoulder pain condition that results in insomnia. She is very concerned that she may have to stop work as a result of her pain condition. The most empathic response a therapist could give would be to say

a. "I'd like to assess your shoulder and neck before we attempt treatment." b. "Your condition sounds very painful and frustrating. Please tell me more." c. "What do you hope to achieve with massage therapy?" d. "It will be best if we work slowly and carefully."

State boards of pharmacy require pharmacies to maintain written documentation for

A) 1 year B) 2 years C) 3 years D) 5 years