Employees believe that management encourages free exchange of information

This communication style is considered to be attentive, friendly, and relaxed

A) considerate B) attractive C) inconsiderate D) unattractive

In planning for questioning and feedback, it's helpful to recognize that:

A. In some cultures, such as North American, interaction between instructor and audience is encouraged B. In some cultures, such as Asian, listeners are expected to absorb information silently and respectfully C. In some cultures, such as Native American, listeners are expected to absorb information intuitively and silently D. All of the above

• None of the above