Which of the following is not an essential characteristic of posttraumatic stress disorder?

The ability to apply knowledge about emotions to everyday life is called _____

a) empathy. b) emotional expertise. c) intuition. d) emotional intelligence.

If you come up to a door and push it, only to find that you were pushing on the

hinged side? If so, this illustrates what happens when (a) the designer and typical user have different conceptual models (b) the control information has a natural mapping (c) the control information is not in the environment (d) you do not have a "door schema"