A hospital that spends hundreds of thousands of dollars on lifesaving monitoring equipment demands that the seller provide in-service training on the equipment for its personnel
The hospital also expects the seller of the equipment to quickly respond any time the equipment needs maintenance. The monitoring equipment is an example of a(n) ________.
A) goods-dominated product
B) service-dominated good
C) equipment-based service
D) facility-based service
E) people-based service
A
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Which of the following is an example of a conflict of interest that an effective corporate governance system would mitigate or eliminate?
A) A majority of the board is independent of management B) Directors identify with the managers' interests rather than those of the shareholders. C) Directors have board experience with companies regarded as having sound governance practices.
The Carnegie Reports of 1929 stated that the responsibility for control over collegiate athletics rested with the coaches of the teams.
A. True B. False