In studies of business managers and salespeople, tacit knowledge is a strong predictor of effectiveness on the job

The mother of a soldier killed in combat maintains a shrine for her son in her home and

tells everyone that, when the war is over, he will be coming home. Which of the Freudian defense mechanisms does her behavior illustrate? a. Projection b. Reaction formation c. Denial d. Sublimation e. Repression

What does the Wall Street Game reveal about personality and situation?

a. Competitive people will compete fiercely no matter what a game is called. b. Cooperative people will try hard to get competitive opponents to work with them. c. The name of the game makes no difference in how people play the game. d. The name of the game strongly influences how people play the game.