Hearing is the process of receiving, constructing meaning from, and responding to spoken or nonverbal

Pat has chosen to discuss the cancer risk posed by common household products in an informative speech. Pat believes that humor would be inappropriate for this topic. What other attention getting technique might Pat effectively employ?

A. beginning by asking the audience a question about the topic B. jumping up and down before starting the speech C. refusing to look at the audience for the first two minutes of the speech D. Pat should go ahead and use humor even if it is likely to be inappropriate

Which of the following distributions of power has become more common as the demands on business for innovation and competitiveness have increased?

a. Managers hold all the power, and employees hold none. b. Neither managers nor employees have much power. c. Managers and employees share power. d. Employees hold most of the power, and managers hold little.