The corporate office has determined that the company vision needs to be amended. What should corporate leaders do to increase the likelihood that employees will accept this change?

A) arouse emotions and link them to an appealing vision
B) demonstrate how the vision will better company profits
C) evoke empathy for the CEO
D) negotiate with them and express anger
E) motivate employees by putting them in a good mood

A
Explanation: A) Effective leaders rely on emotional appeals to help convey their messages. Corporate executives know emotional content is critical if employees are to buy into their vision of the company's future and accept change. By arousing emotions and linking them to an appealing vision, leaders increase the likelihood that managers and employees alike will accept change.

Business

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Cloyd's Supermarket, a popular retail store, sells a variety of products. In order to know if they should improve their services, they send out questionnaires to their frequent customers

The questionnaire requires the customers to explain what they like best about shopping at Cloyd's and what new products or services they expect from Cloyd's. These questions are an example of__________questions. Fill in the blanks with correct word.

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If you must give an employee a negative performance review,

A) do so by email. B) support your claims with careful documentation. C) limit your discussion to the areas where the employee needs improvement. D) minimize anything positive that the employee has done. E) assume that you'll be firing the employee before too long.

Business