Discuss how group members can best identify and resolve conflicts. 

Which of the following is recommended to help when receiving messages?

A) Focus your attention on the speaker's nonverbal messages alone. B) Avoid assuming you know what the speaker will say next. C) Organize what you hear. D) Relate the speaker's message to what you already know.

The chairperson of a meeting should interrupt a discussion if group members ramble or discuss irrelevant topics

Indicate whether the statement is true or false