Observations are
A. relationships that help listeners remember.
B. conclusions based on some evidence.
C. descriptions of what you directly saw, touched, tasted, smelled, or heard.
D. words and statements that are specific rather than abstract or vague.
Answer: C
Communication & Mass Media
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_____________ is a key element in developing a communication climate that facilitates a good manager-employee relationship
a) Situational knowledg b) Communication competence c) Goal setting d) Proximity
Communication & Mass Media