Which of the following data collection techniques would be most useful when writing a job description for a software engineer?

A) analyzing organization charts
B) interviewing employees
C) developing process charts
D) observing employees

Answer: B

Business

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A BPM process category is software-intensive processes

Indicate whether the statement is true or false

Business

To allocate corporate costs to divisions, the allocation base used should ________

A) be an output unit-level base B) have the best cause-and-effect relationship with the costs C) combine administrative costs and human resource management costs D) allocate the fixed costs only

Business