Truth is a defense to a claim of defamation

In the context of Scenario B, which of the following is true of Amelie’s beliefs?

A. Managers should be oriented more toward things than toward people. B. A pay system in which workers were paid additional wages when they exceeded a standard level of output for each job should be implemented. C. Managers may ignore appropriate rules and regulations. D. A piecerate system will motivate supervisors to provide extra attention to struggling workers. E. There is no “one best way” to manage and organize because circumstances vary.

This week Tomas is conducting a series of quality circles at work. He will lead employees in discussions to explore process-based solutions for quality problems. What control approach is Tomas using?

A) Total Quality Management B) Business Process Reengineering C) Six Sigma D) Lean Management