According to Arnett, "twixters" is the name given to individuals in

Amy has been collecting baseball cards for years. At the drop of a hat, she will launch into a lengthy discussion of her collection, the price of cards, and her plans for purchasing more cards. Her friends say she must be suffering from obsessive-

compulsive disorder. You disagree. What do you say to her friends when they ask why you disagree? a) Unlike an obsessive-compulsive, Amy derives pleasure from this activity. b) Amy is actually suffering from depression, which she hides by engaging in card collecting. c) Although Amy experiences anxiety, it is the result of a deep-seated conflict symbolized in the cards. d) Obsessive-compulsive disorder is an inherited disorder and there is no evidence that other family members have the disorder.

A major problem in effective listening is

a. one can think faster than the speaker can talk. b. some speakers talk faster than our brains can process. c. over-utilization of the "third ear." d. ear wax.