Groups may experience some form of primary and secondary tension during the forming and storming stages of group development

Communication researcher Joanne Keyton stated that "research is a process of asking questions and __________."

Fill in the blank with correct word

What element most differentiates an informative speech from a persuasive one?

A. a controversial topic B. conveying new information C. the action the speaker wants the audience to take D. ability to increase audience understanding