This crucial tool for creating a compelling communication experience combines the immediacy and power of a person speaking with the structure and clarity of a written text:

To accept a gift or an award without expressing appreciation is

A) normal. B) socially unacceptable. C) better than giving an unprepared acceptance speech. D) humble.

The introduction and conclusion of a speech is so important that speakers should consider reading them in order to avoid mistakes

Indicate whether the statement is true or false