By assuming the philosophy of marrying our customers we are conveying all but one of the
following messages to them.
a. We are in an ongoing relationship.
b. We will strive to meet their needs.
c. We know that they will not want the hassle of changing companies.
d. All of the above.
c
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________ beliefs and values are passed from parents to children and reinforced by social institutions–schools, churches, businesses, and governments; they are very difficult to change
A) Transient B) Secondary C) Protected D) Core E) Variable
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In response to Americans being bombarded with spam in their e-mail accounts, Congress
enacted the: A) Communications Decency Act of 1996. B) Controlling the Assault of Non-Solicited Pornography and Marketing Act. C) Anticybersquatting Consumer Protection Act. D) Electronic Communication Privacy Act.
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