According to social learning theory, what determines the behavior of an individual at the work place?
A) Cognitions and social environment
B) Management by objectives
C) Analysis
D) Comparisons
E) Reinforcement
Answer: A
Explanation: A) Social learning occurs when people observe the behaviors of others, recognize their consequences, and alter their own behavior as a result. Social learning theory, then, suggests that individual behavior is determined by a person's cognitions and social environment. More specifically, people are presumed to learn behaviors and attitudes at least partly in response to what others expect of them.
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A) 13.4% B) 6.81% C) 6.70% D) None of the above
What can organizations do to reduce workplace aggression by managers?
What will be an ideal response?