Four characteristics are used to differentiate services from goods. Which of the following is NOT one of those characteristics?

A) intangibility
B) perishability
C) variability
D) personalization
E) inseparability

D

Business

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To be successful in using financially-based incentives to encourage online purchases, the incentives:

A) must match the target market of the website B) should offer something free C) apply all customers, not just first time purchasers D) should be meaningful to those visiting the website and be changed periodically

Business

In almost all countries, roads, seaports, airports, rail and canals have this in common

A) They were built and/or managed by the government. B) They are located near the water. C) They are the source of most of the tax revenue for municipalities. D) They are staffed by foreign nationals.

Business