Success for the first objective associated with increasing community pride was measured ______.

A. by a focus group
B. by observation
C. by a post-campaign survey
D. by a content analysis

C. by a post-campaign survey

Communication & Mass Media

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Nonverbal behaviors play a big role in managing impressions.

a. true b. false

Communication & Mass Media

Which of the following statements is true of listening?

a) Hearing and listening are essentially the same. b) Listening is a simple process. c) The process of listening is circular. d) Listening is an optional part of the communication process.

Communication & Mass Media