What skill is involved when you take into account the other person's thoughts, feelings,

You should organize your main points according to the

recency model during all of the following situations EXCEPT when your audience a. strongly opposes your topic. b. is apathetic. c. already agrees with you. d. is unfamiliar with your topic.

Instead of grudgingly accepting an outcome and holding repressed feelings of sacrifice or loss, it is important that group members take as much time as necessary to find a solution that satisfies every member

Which conflict management style is this? a) Collaboratio b) Avoidance c) Competition d) Accommodation