Most of us are capable of understanding up to 600 words per minute, but the average person speaks fewer than 150 words per minute. That gap leaves a lot of spare time for mind to wander or daydream, also called

What recommendations does your textbook make for the effective use of eye contact by a

speaker? What will be an ideal response?

Which of the following is an example of the forming stage in Tuckman's model of group development?

a. yelling at each other b. getting "thumbs up" for a job well done c. introducing yourselves to each other d. creating a personal to-do list