______ questions elicit a broad sweep of information about the conflict context.

A. Open-ended questions
B. Close-ended questions
C. Reframing
D. Validation

A. Open-ended questions

Communication & Mass Media

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Consider the following main ideas:

I. Poor preparation in high school leads to difficulty in students' adjusting to college work. II. Difficulty in adjusting to college work leads to a lower college GPA. III. Lower GPAs limit job opportunities. These main ideas are A) independent. B) incoherent. C) dependent. D) incomplete. E) unbalanced.

Communication & Mass Media

What is the audience response sought from a speech to persuade?

a. clear understanding b. enjoyment and comprehension c. gathering information d. acceptance of recommended behavior e. either c or d

Communication & Mass Media