A man dying of lung cancer asks his doctor to confirm that he will be cured from his cancer if he quits smoking. According to the theory set forth by Kübler-Ross, this man is most likely in the stage of:

If you come up to a door and push it, only to find that you were pushing on the

hinged side? If so, this illustrates what happens when (a) the designer and typical user have different conceptual models (b) the control information has a natural mapping (c) the control information is not in the environment (d) you do not have a "door schema"

What name is given to a lactating woman who breast-feeds an infant but is not its mother?

a. wet nurse b. breast-feeding nurse c. surrogate mother d. lactating non-mother