When utilizing descriptive communication, evaluative comments should never be made
Indicate whether the statement is true or false.
Answer: FALSE
Explanation: It may be necessary at times to make some evaluative statements, typically after someone responds defensively to descriptive communication. In this case, evaluative statements should be made in reference to some standard of performance or to a set of criteria. For example, "Your behavior does not meet the prescribed standard."
You might also like to view...
Brand ________ are devices that can be trademarked and serve to identify and differentiate the brand
A) elements B) value propositions C) perceptions D) images E) extensions
Loyalty is a person's feelings of pleasure or disappointment that result from comparing a product's perceived performance to expectations
Indicate whether the statement is true or false