For ADSL service, which of the following typically must be added to the telephone system?
A) a DSLAM
B) a transmission line to the customer premises
C) both A and B
D) neither A nor B
A
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For optimal professionalism when answering telephone calls for others in the workplace, you should tell a caller your coworker's exact whereabouts rather than simply saying that the person is not available.
a. true b. false
Which of the following is the best example of an employee who was fired in violation of public policy?
A. Nguyen refused to falsely testify in court about an accident at his employer's factory so he was fired. B. Nguyen refused to work during college basketball season (approximately five months) so he was fired. C. Nguyen gave a Starbucks gift card to his boss who was allergic to coffee (Nguyen didn't know) so he was fired. D. Nguyen was promised a "lifetime job" with the company but he died suddenly so he was fired.