A person who stores up grievances against another person and unloads them when an argument arises is engaging in the unproductive conflict strategy known as __________

a) avoidance
b) gunnysacking
c) beltlining
d) blaming

Answer: b

Communication & Mass Media

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To properly cite sources in a speech,

A. include them in the outline but not in the speech. B. practice. C. list sources on the last PowerPoint slide. D. include full bibliographic information in each citation.

Communication & Mass Media

Nonverbal behaviors fulfill a minimal role in a person's message.

Answer the following statement true (T) or false (F)

Communication & Mass Media