The mismatch between timing of customer demand and supply chain lead times is what drives the need for:

________ conflict occurs between different levels of the same channel, while ________ conflict occurs among firms at the same level of the channel

A) Horizontal; vertical B) Vertical; horizontal C) Contractual; corporate D) Corporate; franchise E) Wholesaler; retailer

Without adjustment, inflation may tend to cause ________ firms to appear more efficient and profitable than ________ firms

A) larger; smaller B) older; newer C) smaller; larger D) newer; older