Which of the following best describes the person who sets the social climate for the interchange between the patient and physician and the rest of the staff?
a. Physician
b. Clinical assistant
c. Administrative medical assistant
d. Bookkeeper
c
Health Professions
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What type of integration is represented by a chain of nursing homes?
a. Vertical integration b. Network c. Horizontal integration d. Diversification
Health Professions
The first step in setting up efficient and effective communication with a patient is to ________.
A. make the patient feel as comfortable as possible B. greet the patient by name and introduce yourself C. maintain a professional and friendly demeanor D. review the patient record
Health Professions