Listeners regulate the conversation by using three types of cues. Which choice below is one of those cues?
A) turn-maintaining cues
B) turn-yielding cues
C) backchanneling cues
D) conversational management cues
C
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Knowing that she had a problem interpreting nonverbal communication, which of the following will most likely help Kris improve her interpretation of nonverbal communication?
A) jump as quickly as possible to conclusions B) realize that nonverbal behavior is relatively unimportant in professional relationships C) buy a self-help book for using nonverbal communication D) use descriptive feedback E) realize that nonverbal cues are always tied to verbal behaviors
Which of the following is not a function of the logical orientation phase of an introduction?
A. Establishing a context for your speech B. Orienting the audience to your approach to the topic C. Establishing rapport with the audience D. Defining unfamiliar terms