What is process consultation?

What will be an ideal response?

Process consultation is an OD technique in which a facilitator works closely with a manager on the job to help the manager improve his or her interactions with other group members. Process consultation bears a resemblance to both counseling and sensitivity training. A process consultant acts as a sounding board so the manager can gain a better idea about what is going on in the group setting and can discover the interpersonal dynamics that are determining the quality of work relationships within the group.