________ is the right of an author to place a copy of a copyrighted work into circulation for the first time

According to Ted Levitt, author of The Marketing Imagination, people buy the:

A) expectations of the benefits you promised B) specific product you offered C) promise of a long-term relationship D) products that offer a "no hassle" guarantee E) image of the product

A customer who takes the social initiative in most cases and expresses feelings openly is displaying characteristics of which of the following styles?

A) dominant B) reflective C) supportive D) directive E) emotive