Tuning out information that does not support one's core belief system is an example of what?

A) Misinterpretation
B) Passive listening
C) Selective perception
D) Defensive listening
E) Selective listening

Answer: D
Explanation: D) Selective perception leads listeners to mold messages to fit their own conceptual frameworks. Listeners sometimes make up their minds before fully hearing the speaker's message, or they engage in defensive listening—protecting their egos by tuning out anything that doesn't confirm their beliefs or their view of themselves.