What is a Service Level Agreement?

What will be an ideal response?

A Service Level Agreement (SLA) is frequently used in technology applications to define the level of service a user might expect from a technology provider. In the case of HIT, SLAs usually refer to EHRs, but could also refer to other supportive technologies like telecommunication network performance.

Health Professions

You might also like to view...

A patient who requires physical assistance to perform a standing pivot transfer activity properly requires what level of guarding?

a. Supervision b. Close guarding c. Contact guarding d. None of the above

Health Professions

What letter in a SAMPLE interview indicates that a patient has a history of seizures?

a. S b. A c. M d. P

Health Professions