The process of ending a nonsettlement mediation should ______.

A. be blame-free
B. determine which party was the one who blocked settlement
C. include a referral to the mediation agency’s legal department
D. focus mostly on who pays which part of the mediator’s fee

A. be blame-free

Communication & Mass Media

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Perception involves ________

A) the arousal of our senses B) making generalizations about people C) mentally rehearsing future communication events D) looking at experiences from a different perspective

Communication & Mass Media

Empathic listening is defined as ______

A) listening with the goal of detecting what is being emphasized B) providing cues to the speaker to speed up their delivery C) listening with the goal of showing understanding and support D) listening with the goal of showing one's knowledge of a subject

Communication & Mass Media