Which of the following is more likely to lead to a discrimination lawsuit?
A) Direct format letters
B) Refusing to write letters of recommendation
C) Indirect format letters
D) Rejecting job applicants
E) Refusing to provide social networking recommendations
Answer: D
Explanation: D) Application rejection messages are routine communications, but saying no is never easy, and recipients are emotionally invested in the decision. Moreover, companies must be aware of the possibility of employment discrimination lawsuits, which have been on the rise in recent years.
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Which of the following media is most suitable for having consumers provide input on product design or features?
A) television B) radio C) magazines D) social media E) billboards
Kristin offers to sell land to Ian for $5,000. Ian says that $5,000 is too much but he will pay
$4,000. Kristin says no. Two days later, Ian accepts Kristin's original offer. Which of the following best describes this situation? A) Ian made a counteroffer, but Kristin's offer may still be accepted. B) Kristin may now accept Ian's counteroffer. C) Ian made a counteroffer, which terminated Kristin's offer. D) There is now a valid contract between Kristin and Ian.