For each of the following documents, describe its purpose, the functional area preparing it, and the key data included: remittance advice, remittance list, deposit slip
A remittance advice is sent by the customer to accompany payment. However, it is often part of or a copy of the invoice previously sent by the billing department after the goods were shipped.
A remittance list is often called a cash prelist and is prepared by the mail room clerk to record all cash received. It accompanies the checks to the cashier.
A deposit slip is prepared by the cashier to accompany the checks to the bank. This is usually a preprinted bank form.
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A retailer who holds on to a(n) ________ policy charges a constant low price with little or no price promotions and special sales
A) everyday low pricing B) high-low pricing C) low cost D) going-rate pricing E) auction-type pricing
When customers complain using social media, organizations can improve goodwill 83 percent of the time by doing what?
A) Ignoring the feed B) Responding through social media as quickly as possible C) Responding through social media only after monitoring responses D) Responding to the person making the complaint with a phone call E) Addressing the issue via an email to the person making the complaint