Caleb knew that his fellow union members opposed a plan to cut overtime at the plant, but he wanted

them to view it more positively. He planned to discuss the likelihood that the plant would close
altogether if payroll costs were not reduced.

His purpose was
A) providing new information or perspective.
B) agenda setting.
C) strengthening commitment.
D) weakening commitment.
E) fighting a lost cause.

A

Communication & Mass Media

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During college, Jo avoided speaking in public due to the extreme dread she felt. Even

now, several years into her career, she remains generally apprehensive whenever called upon to speak—no matter what the context, topic, or audience. Scholars would say Jo suffers from ___. A) trait anxiety B) state anxiety C) stage fright D) shyness

Communication & Mass Media

The _____ model of relationship development occurs in ten staircase steps

a. turning point b. relational trajectory c. equity theory d. Knapp’s stage

Communication & Mass Media