During his speech,Tomas askshis audience to sign a petition increasing the student parking areas. His general goal is to

The power of the first impression is described as the __________ effect

a. recency b. primacy c. secondary d. impression e. final

If an employee has the ability to understand behaviors that are universally human, specific to an individual, and rooted in culture, what kind of personal trait does the employee possess?

a) Cultural intelligenc b) Valuing diversity c) Active listening d) Communication apprehension