Which of the following is a component of service performance discussed under the marketing function?

a. Service quality
b. Service delivery
c. Productivity
d. Workforce
e. Role of operations

a

Business

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A business's market share is 6% and it has a share development index of 72. Calculate its share potential index

A) 14.6% B) 22.8% C) 36% D) 18.5% E) 8.3%

Business

Retailers can be protected against price declines by _____

a. one-price policies b. price guarantees c. unit pricing d. minimum-price laws

Business