Introductions are _____________ oriented

Michael's company would like to sell its products to a company in Nicaragua, but it fears that the company will not pay for the products in a timely manner. Instead of asking for cash, Michael's company decides to ask for a shipment of coffee and tobacco products in exchange for their products. What type of countertrade is Michael's company using?

a) offset b) switch trading c) barter d) counterpurchase

Empire West displays what by specializing in making a wide variety of products?

a) outsourcing b) SCM c) quality d) flexibility e) efficiency