Involves a considerable element of "how to"

A quick ratio of at least ________ is considered acceptable in most business situations

a. 10:1 b. 5:1 c. 1:5 d. 2:1 e. 1:1

Prime Products, Inc found out that it was going to take three weeks to ship the comforter Margaret ordered instead of the seven days it had originally promised her. Prime Products must cancel Margaret's order and notify her that it can deliver within three weeks if she wants to reorder

a. True b. False Indicate whether the statement is true or false