Why do you think that research has found that physicians with good communication skills
had fewer patient complaints and lawsuits?
What will be an ideal response?
They probably establish better relationships, so patients are less likely to want to sue.
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Beliefs and values by which we determine right from wrong are termed ethics
Indicate whether the statement is true or false
Answer the following statements true (T) or false (F)
1. Verbal communication is often called digital communication and nonverbal communication is called analogic communication. 2. Proxemics includes the study of gestures, hand and arm movements, leg movements, facial expressions, eye gaze and blinking, and stance or posture. 3. Researchers believe that some facial expressions of emotion are universal. 4. In many Asian cultures, such as South Korea, Vietnam, and Japan, direct eye contact is prohibited between persons of differing status.