Which of the following variables represents the overachievement of a given priority goal?

a. Functional variables
b. Positive deviational variables
c. Negative deviational variables
d. Priority variables
e. Any of the above can represent the underachievement of a priority goal.

B

Business

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__________ communication consists of messages sent outside the written or spoken word

Fill in the blank(s) with the appropriate word(s).

Business

Which of the following is the number of different product lines available at a particular retail store?

A) merchandise breadth B) inventory depth C) merchandise depth D) retail diversity E) point-of-sale range

Business