One disruption in the practice schedule can be due to a(n) _______________ patient who arrives without an appointment and expects to see the physician.
Fill in the blank(s) with the appropriate word(s).
walk-in
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A popping sound is commonly heard at the time of what injury?
a. Plantar fasciitis b. Dislocation c. Strain d. Cruciate ligament tear
Which of the following are tips to improve communication and listening skills?
A. If you know how the other person is going to complete a sentence, interrupt the person and finish the sentence for him or her in order to save time. B. As the other person speaks, think about your response so you can react quickly when the person stops talking. C. If you feel yourself becoming angry while the other person speaks, interrupt him or her and express your feelings. D. Keep your own opinions in mind and don't be easily convinced by the other person. E. None of the above