Which of the following is NOT something that will help a receptionist make a good first impression?

Which law gave patients the right to review their medical records and established rules for patient confidentiality?

A) Omnibus Budget Reconciliation Act of 1990 B) Medical Device Amendment of 1976 C) Orphan Drug Act of 1983 D) Health Insurance Portability and Accountability Act of 1996

What is the abbreviation for diagnostic test requiring a small amount of blood to determine the components within the patient's blood; can indicate the state of health or pathology the patient is currently experiencing?

A. Streptococcus pneumonia B. CBC, or a complete blood count C. KUB, or a kidney, ureters and bladder D. CT scan, or computed tomography scan